Privacy policy

1. Data controller

The controller responsible for the processing of personal data collected through this website is:

VANK DISTRIBUTION
SASU with a share capital of €30,000
Registered office: 2 rue de l’Électrolyse, 62410 Wingles, France
SIREN: 845 092 568
RCS Arras: 845 092 568
EU VAT number: FR65845092568
Telephone: +33 (0)3 74 02 71 39
Email: commercial@vank-distribution.com

2. Personal data collected

We may collect personal data when you browse the website, complete a contact form, request our catalogue, ask for a commercial offer or contact our sales team.

The data collected may include:

  • Your first and last name;
  • Your company name;
  • Your country;
  • Your professional email address;
  • Your telephone number;
  • Your product categories of interest;
  • The content of your message or commercial request;
  • Technical browsing data, such as your IP address, browser and device information, where applicable.

3. Purposes of processing

Your personal data may be processed for the following purposes:

  • Responding to your questions and requests;
  • Sending our catalogue or information about our current stock offers;
  • Preparing and following up commercial proposals;
  • Arranging an appointment or showroom visit;
  • Managing our relationships with professional prospects and customers;
  • Ensuring the security and proper functioning of the website;
  • Measuring website use and performance, subject to your consent where required;
  • Complying with our legal and regulatory obligations.

4. Legal bases

Depending on the processing activity, we rely on one or more of the following legal bases:

  • Your consent, particularly for non-essential cookies and certain marketing communications;
  • Steps taken at your request before entering into a contract;
  • The performance of a contract or commercial relationship;
  • Our legitimate interests in developing and managing our B2B activity;
  • Compliance with legal and regulatory obligations.

5. Recipients of personal data

Your data is intended for authorised members of VANK DISTRIBUTION, including our sales, marketing, administrative and technical teams, where access is necessary for their duties.

Data may also be processed by service providers acting on our behalf, such as our website hosting provider, Shopify, our technical providers, email service providers and analytics or consent-management providers.

These providers may only process data in accordance with their contractual obligations and applicable data protection legislation.

6. Shopify

This website is operated using the Shopify platform. Shopify may process certain personal and technical data in order to host the website, provide its features, secure the service and support the operation of forms and privacy tools.

For further information about how Shopify processes personal data, please refer to Shopify’s consumer privacy documentation.

7. International data transfers

Some of our service providers may process personal data outside the European Economic Area.

Where such transfers occur, appropriate safeguards are implemented in accordance with applicable data protection law, such as adequacy decisions or standard contractual clauses approved by the European Commission.

8. Retention periods

Personal data is retained only for as long as necessary for the purpose for which it was collected.

  • Contact and commercial requests may be retained for the time required to process and follow up the request;
  • Prospect data may be retained for up to three years after the last meaningful contact;
  • Customer and accounting data may be retained for the periods required by law;
  • Cookie-related information is retained according to the periods stated in our Cookie Policy.

9. Your rights

Under applicable data protection legislation, you may have the following rights:

  • The right to access your personal data;
  • The right to rectify inaccurate or incomplete data;
  • The right to request deletion of your data;
  • The right to restrict processing;
  • The right to object to certain processing activities;
  • The right to data portability, where applicable;
  • The right to withdraw your consent at any time;
  • The right to provide instructions regarding your personal data after your death, where permitted by French law.

10. Exercising your rights

To exercise your rights, please contact:

VANK DISTRIBUTION
Email: commercial@vank-distribution.com
Postal address: 2 rue de l’Électrolyse, 62410 Wingles, France

We may request proof of identity where necessary to protect your personal data.

11. Complaints

If you believe that your personal data has not been processed in accordance with applicable law, you may lodge a complaint with the French data protection authority, the CNIL.

12. Security

VANK DISTRIBUTION implements appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, loss, destruction or disclosure.

13. Updates to this policy

This Privacy Policy may be updated to reflect changes to our website, services, providers or legal obligations.

Last updated: August 2026.